Siemens debuts cardiac remote IT troubleshooting

Siemens Medical Solutions unveiled a new remote server maintenance package at the American College of Cardiology (ACC) meeting in New Orleans this week.

The CardiacIT Administrator offering, available on the company's syngo Dynamics Server or Acom.Net, is a maintenance service to proactively ensure that cardiology servers stay up and running, according to Siemens of Malvern, PA.

The program remotely performs weekly checks on system status events for application and server hardware errors, trends, or potential problems with nonarchived patient data. Siemens technical engineers review the data and notify customers when they need to take action. Additionally, Siemens engineers can dispatch onsite service technicians if a remote fix is not possible, the company said.

By AuntMinnie.com staff writers
March 27, 2007

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