GE Healthcare presented a new suite of enhanced service offerings at the Association for the Advancement of Medical Instrumentation (AAMI) annual conference earlier this month in Philadelphia.
The offerings address infrastructure connectivity, getting the right service parts as quickly as possible, avoiding ultrasound downtime related to damaged probes, and synthesizing data to help optimize assets, according to the company:
- Clinical Engineering Technology Management (CETM) is an infrastructure connectivity service that assists IT and clinical engineering with design, deployment, maintenance, and management of mission critical networks, wireless networks, distributed antenna systems, and devices.
- Service Shop is an online resource that provides clinical engineering teams with access to GE parts and information for equipment, such as ultrasound, anesthesia, maternal infant care, cardiology, and patient monitoring devices.
- Ultrasound Probe Management allows ultrasound users to repair, replace, and manage their GE and non-GE probes. Next-day loaner and broad repair capability can help maximize operational efficiency by potentially reducing downtime, as well as increase ultrasound asset utilization and return on investment by extending the useful life of the probe.
- iCenter is an asset management platform that enables customers to find information faster and analyze data and create reports more easily. The enhanced iCenter is the company's platform for future online service applications and is designed for scalability to accommodate customer's future needs.
