Siemens Healthineers has received 2021 ServiceTrak awards in multiple categories related to customer satisfaction in the company's medical imaging business. Siemens received the awards at the RSNA 2021 meeting.
IMV's ServiceTrak reports are derived from phone interviews IMV conducts with imaging professionals in hospital departments and independent imaging centers in the U.S. Respondents are asked to rate their level of satisfaction with equipment manufacturers, as well as system performance and the quality of service received for their imaging equipment
Siemens Healthineers received ServiceTrak awards in the following categories:
Best Customer Satisfaction -- CT
Best Customer Satisfaction -- MR
Best Customer Satisfaction -- Nuclear Medicine (SPECT)
Best System Performance -- Nuclear Medicine (SPECT)
Best Customer Satisfaction -- PET
Best System Performance -- PET
Best Service -- Nuclear Medicine (SPECT)
The awards were presented to Siemens executives at RSNA 2021 by Tom Ogburn, chief commercial officer of IMV's parent company, Science and Medicine Group.
Disclosure notice: IMV Medical Information Division is a sister company of AuntMinnie.com.